Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Data Sharing and Disclosure

4. Data Retention

5. Your Rights

6. Data Security

7. International Transfers

8. Cookies and Tracking Technologies

9. Children’s Privacy

10. Third-Party Links

11. Changes to This Privacy Policy

12. Contact Us

Privacy Policy for AscendX Aerospace

Last updated: 23rd Nov 2024

AscendX Aerospace (“we,” “us,” “our”) values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with all relevant international laws, regulations, and best practices, including ISO/IEC 27701:2019, GDPR, CCPA, and other applicable data protection standards.

1. Information We Collect

We collect only the data necessary to provide our services effectively and efficiently.

a. Information You Provide

Contact Information: Name, email address, phone number, and company name when filling out forms, joining our WhatsApp groups, or engaging with us on social media.
Account Details: Username, password, and preferences when registering on our platforms.
Feedback and Inquiries: Information shared when you contact us for support, feedback, or inquiries.

b. Automatically Collected Data

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Time spent on our website or app, pages viewed, and interactions with features.
Cookies and Tracking Technologies: Data collected through cookies, pixels, or other tracking tools. For more information, see our Cookie Policy.

2. How We Use Your Information

Your data will only be used for the purposes for which it was collected, including:

Providing, operating, and improving our services and platforms.
Communicating with you regarding inquiries, promotions, or updates about our services.
Enhancing user experience by analyzing usage patterns and preferences.
Compliance with legal and regulatory obligations.

3. Data Sharing and Disclosure

We respect your privacy and will not sell your data. We may share information with:

Service Providers: Trusted third parties that support our operations (e.g., hosting providers, marketing platforms).
Legal Authorities: When required by law or to protect our rights.
Collaborators: Academic institutions or industry partners for research and development (with anonymized data when possible).

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access and Portability: Request a copy of your data.
Correction: Correct any inaccuracies in your data.
Deletion: Request the deletion of your data.
Objection and Restriction: Restrict or object to the processing of your data.
Withdraw Consent: Withdraw previously provided consent for specific uses of your data.

To exercise these rights, please contact us at data@ascendxaerospace.com.

6. Data Security

We implement industry-standard measures to protect your personal data, including:

Encryption of sensitive data during storage and transmission.
Regular audits of our data security practices.
Access controls to limit data access to authorized personnel only.

7. International Transfers

If you access our services from outside Pakistan, your data may be transferred to and processed in Pakistan or other countries with differing data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), for cross-border data transfers.

8. Cookies and Tracking Technologies

We use cookies to improve your experience. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings. For details, refer to our Cookie Policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Third-Party Links

Our website or platforms may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.